Websites and missed-call support for Colorado Springs contractors.

No. Nobody can honestly promise that, and we don't. We build what Google says it looks for: a fast site, clear service and area pages, and a complete Google Business Profile. Results vary by trade, town and competition.

No. For website builds we make a draft first. You look at it, and you only pay if you want to go ahead. Ava and Google profile work are priced on the Pricing page.

No. Ava is an AI receptionist, and she tells callers that at the start of the call. She takes the details and sends them to you. On Pro and Premium, she can also transfer urgent calls to your phone.

Obsidian Grid owns the website we build: the design, the code and the words we write. You get a license to use your site while you're a client and, if you cancel, to keep it online as it is. Copying or imitating our websites or designs for any other use isn't allowed. Your domain: if you already own it, it stays yours; if you don't have one, we register it and hold it for you. Photos you send us stay yours. Website care ($100/month) is month to month with no cancellation fee. Cancel anytime: the monthly charge stops, and the site stays online exactly as it is in the month you cancel. After that there are no more updates, fixes or maintenance. Website refunds: a refund is available only within the first month after you pay for your website. After the first month, refunds aren't available. If you get a refund, your license ends and you must stop using the site and any copies of it. We reserve the right to take legal action to protect our work. The written terms you get before paying spell it out.

Ava is a subscription to use Obsidian Grid's system. You don't buy or own Ava; Obsidian Grid owns Ava and the system behind it. Ava is month to month with no cancellation fee. Cancel anytime by emailing team@durancalls.com: Ava stops at the end of the month you've paid for, and no calls are answered or minutes provided after that. No refunds on Ava subscription payments or setup fees once service has started. The $1 trial is separate: cancel during the 14 days and you pay only the $1.

Ava is set up to answer only with what you approved at setup. AI can make mistakes, so check the call details she sends you. For anything else she takes the caller's name, number and question, and Ava passes the details to your team for follow-up. On Pro, Premium, or Custom with the live-transfer add-on, she can transfer urgent calls and hot leads to your phone instead. Ava isn't an emergency service. For emergencies, call 911.